We are agile, tenacious, and purposely-driven to enhance the lives of our guests and each other.
We are responsible for over 700 team members and their families who count on us every day for their livelihood. We take that responsibility seriously. We offer competitive pay and some of the best benefits in our industry. We believe investment in our people not only allows us to better serve our guests, but gives our team members the opportunity to grow personally and professionally. We are proud of the fact that most of our operations team leaders started as hourly team members and developed into leadership roles with The Sunray Companies.
Our passion for our guests drives us every day. We strive to create memorable Raving Fans experiences on each and every visit to our properties. We train our team members on giving that extra degree or “plus 1” effort that adds up to an extraordinary experience. We don’t want our guests to just be WOW’ed. We want them to shout from the rooftops and share their exceptional experiences at our Sunray properties with their friends.
We follow a systems-based approach to driving results for top and bottom line performance for our properties. Each team member at The Sunray Companies has goals and expectations whether management-level or front desk-facing. These align with each property’s overall KPIs for the month and the year. We look for ways to perform our responsibilities better while continually exceeding guest expectations. Our results and successes allow us to invest back in our property and in our people.
At The Sunray Companies, we work as teams, holding each other accountable and celebrating our successes together. We collectively take pride and ownership in what we do each and every day, continually pushing each other to be the best. This team mindset has earned our properties countless awards from our franchise brands in guest satisfaction, raving fans service and revenue. We love what we do, and it shows.
We are honest in our relationships with our teams, our guests and our vendors. We run consistent operations and don’t take shortcuts. We have nonnegotiables that we expect our team members to abide by as a reflection of our company’s vision, mission and values. We recognize the impact we have within The Sunray Companies and on others and aim to be authentic, humble and people-centric.